Terms of service

Last Updated: [28-11-2024]

Welcome to Magic Jewel by Utsav Diamonds! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our Shopify store, you agree to abide by these Terms. If you do not agree to these Terms, please refrain from using our services.

1. General Information

  • Magic Jewel is owned and operated by Utsav Diamonds.
  • Our registered address is:
    1, Mirbahar Ghat Street, 1st Floor, Sonapatti, BaraBazar, Kolkata-700007.
  • Customer Care: 7003801785
  • Email: support@magicjewel.in

2. Eligibility

You must be at least 18 years old to use our services. By making a purchase, you represent that you are legally capable of entering into a binding contract.

3. Products and Pricing

  • Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not guarantee that the descriptions or images are error-free or entirely accurate.
  • Pricing: All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated. Prices are subject to change without notice.
  • Availability: We reserve the right to limit the quantity of any product or discontinue products at any time.

4. Orders and Payment

  • Order Confirmation: Upon placing an order, you will receive a confirmation email. We reserve the right to cancel any order due to stock unavailability or other unforeseen circumstances.
  • Payment Methods: We accept secure payments through credit/debit cards, UPI, net banking, and other available options at checkout.
  • Fraud Prevention: Orders suspected of fraudulent activity may be canceled, and we reserve the right to block users associated with such orders.

5. Shipping and Delivery

  • All orders are shipped via secure, reliable, and insured shipping partners.
  • Delivery times may vary based on your location. Refer to our Shipping Policy for detailed information.
  • Customers are responsible for providing accurate shipping addresses.

6. Returns and Refunds

  • Returns are accepted only for defective or damaged items.
  • The request for return must be made within 7 days of delivery.
  • For more details, please refer to our Return Policy.

7. Intellectual Property

All content on our website, including images, logos, designs, and text, is the intellectual property of Magic Jewel. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Limitation of Liability

Magic Jewel is not liable for:

  • Any indirect, incidental, or consequential damages arising from your use of our services.
  • Delays or failures in performance caused by circumstances beyond our reasonable control, such as natural disasters, strikes, or technical issues.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Interfere with the operation of the website.
  • Post or transmit harmful or objectionable content.

10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal information.

11. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

12. Amendments

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Please review these Terms regularly.

13. Contact Us

For any questions or concerns regarding these Terms, please contact us at:
Email: support@magicjewel.in
Customer Care Number: 7003801785

By using our Shopify store, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for choosing Magic Jewel!