FAQ

FAQ - Magic Jewel

Frequently Asked Questions

1. What materials are used in Magic Jewel's products?

Our products are crafted using 100% real gold and certified diamonds, ethically sourced to ensure both quality and integrity.

2. Do you offer customization services?

Yes, we provide customization options for our jewelry. Contact our support team at support@magicjewel.in to discuss your requirements.

3. What is your return policy?

As our items are made of gold and diamonds, returns are not accepted. However, for defects or size issues, please contact our support team within 24 hours of delivery.

4. How can I track my order?

You can track your order using the Tracking ID provided in the shipping confirmation email. Visit our Track My Order page for more details.

5. Is your jewelry BIS Hallmarked?

Yes, all our gold jewelry is BIS Hallmarked, ensuring authenticity and quality as per Indian standards. Learn more on our BIS Hallmark page.